{"id":1149,"date":"2026-08-18T14:55:48","date_gmt":"2026-08-18T14:55:48","guid":{"rendered":"https:\/\/www.artmark.com\/?page_id=1149"},"modified":"2026-10-08T13:21:50","modified_gmt":"2026-10-08T13:21:50","slug":"customer-experience","status":"publish","type":"page","link":"https:\/\/www.artmark.com\/es\/products\/customer-experience\/","title":{"rendered":"Experiencia del cliente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1149\" class=\"elementor elementor-1149\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8504d7 e-con-full e-flex e-con e-parent\" data-id=\"a8504d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7de5c8 elementor-widget elementor-widget-artmark-hero\" data-id=\"a7de5c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"artmark-hero.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"am-hero\">\n\n\t\t\t\t\t\t\t\t\t\t\t<link rel=\"preload\" as=\"image\" href=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/bg-1-3.png\" fetchpriority=\"high\" \/>\n\t\t\t\t<div class=\"am-hero__fallback skip-lazy\" data-skip-lazy=\"1\" data-no-lazy=\"1\" style=\"background-image: url('https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/bg-1-3.png');\"><\/div>\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"am-hero__overlay\"><\/div>\n\n\t\t\t\t\t\t<div class=\"am-hero__inner am-hero__inner--split\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-hero__row\">\n\t\t\t\t\n\t\t\t\t<div class=\"am-hero__left\">\n\t\t\t\t\t\n\t\t\t\t\t<h1 class=\"am-hero__title\">El lado humano de la gesti\u00f3n de la cadena de suministro global.<\/h1>\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"am-hero__right\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-hero__para\">La tecnolog\u00eda ayuda a gestionar las cadenas de suministro. Las personas generan confianza. En Artmark, cada cliente cuenta con el apoyo de profesionales experimentados que se comunican de forma proactiva, resuelven problemas en colaboraci\u00f3n y se preocupan sinceramente por el \u00e9xito de los clientes.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-hero__btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\tclass=\"am-btn elementor-repeater-item-2b54255\"\n\t\t\t\t\t\t\t\t\thref=\"\/es\/products\/contact-us\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span>Contacte con un experto en Artmark.<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"am-btn__arrow\"><svg viewbox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4 12H20M20 12L13 5M20 12L13 19\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48438e1 e-con-full e-flex e-con e-parent\" data-id=\"48438e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d1995f am-split-order-image-first am-bgrad-yes am-split-morder-content-first elementor-widget elementor-widget-artmark-split-feature\" data-id=\"2d1995f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"artmark-split-feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"am-split\">\n\t\t\t<div class=\"am-split__inner\">\n\t\t\t\t<div class=\"am-split__content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"am-split__title am-h2\">\n\t\t\t\t\t\t\tLas alianzas s\u00f3lidas se construyen a trav\u00e9s de las personas, no de las \u00f3rdenes de compra.\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-split__para\">Los desaf\u00edos de la cadena de suministro rara vez se ajustan a un proceso preestablecido. Requieren comunicaci\u00f3n, criterio y colaboraci\u00f3n. Por eso, en Artmark nos centramos en construir relaciones a largo plazo, convirti\u00e9ndonos en una extensi\u00f3n de los equipos de nuestros clientes, en lugar de ser simplemente otro proveedor.<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"am-split__media\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Component-266.png\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11bebb2 e-con-full e-flex e-con e-parent\" data-id=\"11bebb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d246e58 am-btnmob-end elementor-widget elementor-widget-artmark-solutions\" data-id=\"d246e58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"artmark-solutions.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"am-sol\">\n\t\t\t<div class=\"am-sol__inner\">\n\n\t\t\t\t<div class=\"am-sol__head\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"am-sol__headrow\">\n\t\t\t\t\t\t<div class=\"am-sol__headleft\">\n\t\t\t\t\t\t\t<h2 class=\"am-sol__title\">Qu\u00e9 puedes esperar<\/h2>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"am-sol__grid\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-sol__item elementor-repeater-item-ad038eb\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-sol__icon\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Frame-9.png\" alt=\"\" loading=\"lazy\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-sol__item-title\">Primero escuchamos<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-sol__item-desc\">Comprender su negocio antes de recomendar soluciones.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-sol__item elementor-repeater-item-4a7962b\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-sol__icon\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Frame-1-3.png\" alt=\"\" loading=\"lazy\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-sol__item-title\">Nos comunicamos de forma proactiva.<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-sol__item-desc\">Te mantenemos informado para que nunca te quedes con la duda de lo que est\u00e1 sucediendo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-sol__item elementor-repeater-item-81d9845\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-sol__icon\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Frame-2-3.png\" alt=\"\" loading=\"lazy\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-sol__item-title\">Asumimos la responsabilidad<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-sol__item-desc\">Asumir la responsabilidad desde la cotizaci\u00f3n, la entrega final y el ciclo de vida completo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-sol__item elementor-repeater-item-de94924\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-sol__icon\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Frame-3-3.png\" alt=\"\" loading=\"lazy\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-sol__item-title\">Resolvemos problemas juntos<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-sol__item-desc\">Trabajar en colaboraci\u00f3n para superar los desaf\u00edos antes de que afecten la producci\u00f3n.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-sol__item elementor-repeater-item-057b9c2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-sol__icon\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Frame-4-3.png\" alt=\"\" loading=\"lazy\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-sol__item-title\">Nos mantenemos accesibles<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-sol__item-desc\">Los clientes cuentan con puntos de contacto que comprenden su negocio y pueden brindarles respuestas.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-sol__item elementor-repeater-item-438338d\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-sol__icon\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Frame-5-2.png\" alt=\"\" loading=\"lazy\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-sol__item-title\">Pensamos a largo plazo.<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-sol__item-desc\">Analizamos m\u00e1s all\u00e1 de los pedidos individuales para identificar oportunidades de mejorar el rendimiento, los costes, el inventario y la continuidad del suministro a lo largo del tiempo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-305409d e-con-full e-flex e-con e-parent\" data-id=\"305409d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31c04fa am-anim-yes am-animtype-fade-left am-tgrad-yes am-bgrad-yes am-tgrad-ease-yes am-pillars-fill-twotone elementor-widget elementor-widget-artmark-pillars\" data-id=\"31c04fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"artmark-pillars.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"am-pillars\">\n\t\t\t<div class=\"am-pillars__inner\">\n\n\t\t\t\t<div class=\"am-pillars__head\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"translation-block am-h2 am-pillars__title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tUn socio en la cadena de suministro que <span class=\"am-h2__muted\">se siente como parte de tu equipo.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"am-pillars__grid\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar elementor-repeater-item-c80dba4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__bg\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Subtract-9-3.png\" alt=\"\" loading=\"lazy\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__shade\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-pillar__chip\"> <\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-pillar__title\">Una relaci\u00f3n de confianza<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-pillar__desc\">Construido sobre la honestidad, la coherencia y el respeto mutuo.<\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar elementor-repeater-item-196cc68\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__bg\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Subtract-10-2.png\" alt=\"\" loading=\"lazy\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__shade\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-pillar__chip\"> <\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-pillar__title\">Mejor comunicaci\u00f3n<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-pillar__desc\">Actualizaciones claras y proactivas en cada etapa de su programa.<\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar elementor-repeater-item-36f94d9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__bg\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Subtract-11-2.png\" alt=\"\" loading=\"lazy\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__shade\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-pillar__chip\"> <\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-pillar__title\">Mayor confianza<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-pillar__desc\">Sepa que profesionales experimentados est\u00e1n brindando apoyo activo a su negocio.<\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar elementor-repeater-item-974bab4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__bg\"><img decoding=\"async\" src=\"https:\/\/www.artmark.com\/wp-content\/uploads\/2026\/09\/Subtract-12-2.png\" alt=\"\" loading=\"lazy\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__shade\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"am-pillar__chip\"> <\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"am-pillar__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"am-pillar__title\">Menos preocupaciones<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"am-pillar__desc\">Dedica menos tiempo a gestionar proveedores y m\u00e1s tiempo a hacer crecer tu negocio.<\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01313ec e-con-full e-flex e-con e-parent\" data-id=\"01313ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fffca7 elementor-widget elementor-widget-artmark-cta-band\" data-id=\"2fffca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"artmark-cta-band.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"am-ctaband\">\n\t\t\t<h2 class=\"am-ctaband__title\">Experimente la diferencia Artmark.<\/h2>\n\t\t\t\t\t\t\t<p class=\"am-ctaband__subtext\">Descubre c\u00f3mo es trabajar con un equipo que valora las relaciones, la responsabilidad,<br \/>\ny tu \u00e9xito a largo plazo tanto como t\u00fa.<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"am-ctaband__btns\">\n\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\tclass=\"am-btn elementor-repeater-item-4a4a81f\"\n\t\t\t\t\t\t\thref=\"\/es\/products\/contact-us\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span>Contacte con un experto en Artmark.<\/span>\n\t\t\t\t\t\t\t<span class=\"am-btn__arrow\"><svg viewbox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4 12H20M20 12L13 5M20 12L13 19\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span>\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The Human Side of Global Supply Chain Management. Technology helps manage supply chains. People build trust. At Artmark, every customer is supported by experienced professionals who communicate proactively, solve problems collaboratively, and genuinely care about helping customers succeed. Contact an Artmark Expert Strong partnerships are built through people, not purchase orders. Supply chain challenges rarely [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":70,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1149","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"The Human Side of Global Supply Chain Management. Technology helps manage supply chains. People build trust. 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